Delivery and Returns Policy

Shipping Policy

  • Delivery Options: We offer both Standard and Express delivery, which can be selected during checkout.
  • Delivery Time:
    • Express Delivery: Available for next-day delivery if ordered by the cut-off time.
    • Standard Delivery: Typically arrives within 2-3 business days.
  • Shipping Costs:
    • Free Standard Shipping for orders over £35 (excluding VAT).
    • For orders below £35:
      • Standard Delivery: £5.99 (2-3 business days)
      • Next-Day Delivery: £9.99
  • International Shipping: Currently, we don’t ship internationally. However, for international delivery requests, feel free to contact us at info@mailingpro.co.uk or call us at +44 7859 690027.

Returns Policy

  • Eligibility for Returns:

    • Returns are accepted within 30 days of purchase for items that are unused and in their original packaging.
    • To initiate a return, contact us at info@mailingpro.co.uk, or use the return option available in your account.
    • Please provide details on the reason for the return and note any product damage if applicable.
  • Return Shipping:

    • Customers are responsible for the cost of return shipping. We recommend contacting us before sending items back to ensure a smooth process.
    • Return Address: 3A Claps Gate Lane, London E6 6JF
  • Exchanges:

    • Exchanges are available based on product availability and type. For all exchange requests, please contact us to confirm availability and arrange the exchange.

For any further questions or concerns:

info@mailingpro.co.uk

+44 7859 690027

+44 7859 690027

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