Delivery and Returns Policy
Shipping Policy
- Delivery Options: We offer both Standard and Express delivery, which can be selected during checkout.
- Delivery Time:
- Express Delivery: Available for next-day delivery if ordered by the cut-off time.
- Standard Delivery: Typically arrives within 2-3 business days.
- Shipping Costs:
- Free Standard Shipping for orders over £35 (excluding VAT).
- For orders below £35:
- Standard Delivery: £5.99 (2-3 business days)
- Next-Day Delivery: £9.99
- International Shipping: Currently, we don’t ship internationally. However, for international delivery requests, feel free to contact us at info@mailingpro.co.uk or call us at +44 7859 690027.
Returns Policy
Eligibility for Returns:
- Returns are accepted within 30 days of purchase for items that are unused and in their original packaging.
- To initiate a return, contact us at info@mailingpro.co.uk, or use the return option available in your account.
- Please provide details on the reason for the return and note any product damage if applicable.
Return Shipping:
- Customers are responsible for the cost of return shipping. We recommend contacting us before sending items back to ensure a smooth process.
- Return Address: 3A Claps Gate Lane, London E6 6JF
Exchanges:
- Exchanges are available based on product availability and type. For all exchange requests, please contact us to confirm availability and arrange the exchange.